5 Star Animal Boarding
Copperhill Kennels & Cattery is fully licensed and situated in a peaceful location in the Lincolnshire Countryside. It has been established for around 25 years and was purchased by the present owners, Juliet and Darren de Negri-West, in October 2009.
Since the pandemic we have had to use an appointment system to keep us all safe. This has worked brilliantly not just keeping us safe but making a better envioronment for the visiting animals.Please give us a call to arrange a great time to visit us on 01529 461103Opening times10am to 1pm - 2pm to 5pm Monday to Saturday 10am to 1pm - 2pm to 4pm SundayWe are closed for admissions and collections on Christmas Day, Boxing Day and New Year's Day.
THE KENNELS
A DOGS LIFE
All kennels are heated and have covered outside runs. We have nine extra large kennels for giant breeds or family groups.The kennels are cleaned and disinfected daily and also during the day if required.We have four large exercise paddocks and dogs go outside at least four times a day. We like to play ball and have fun with our guests.All dogs must be fully vaccinated and accompanied by a current vaccination certificate if they wish to board with us. We also insist that they are vaccinated against Kennel Cough.Unfortunately we cannot accept XL Bully breeds and Belgian Malinois for boarding.
THE CATTERY
TOPCATS
Our brand new cattery suites opened on 1st February 2018.There are 10 individual suites which can house up to 4 cats.The whole unit has underfloor heating, raised sleeping areas with Igloo beds, scratch posts, toys and our bespoke catios which are an outside space for your cats to watch the wildlife across the fields and gardens.There is an extensive menu of good quality food, meats and treats which include chicken, ham, tuna, salmon and cat milk.The New Cattery exceeds all the current guidlines as directed by NKDC and the CIEH Model Licence Conditions.
TERMS AND CONDITIONS
HOW WE WORK
Vaccinations
Each time your Pet arrives at the Kennels / Cattery we will require a current vaccination certificate. This must show a booster vaccination having taken place within the last 12 months. Dog Vaccinations must safeguard against the following diseases: Distemper, Parvovirus, Hepatitis, Leptospirosis and Parainfluenza. Cat Vaccinations must safeguard against Cat Flu and Feline Enteritis.Kennel Cough Vaccinations
All dogs must have a current Kennel Cough vaccination. Your dog must have this at least 14 days prior to arrival at kennels. This is NOT part of your annual booster vaccination. If you are in any doubt, please consult with your vet.Notification of Medical Conditions
The health of the boarding animals is of prime concern. The owner must give assurance that their pet is in a fit and healthy condition and has not recently been in contact with an infectious disease. Any dog/cat showing signs of ill health will not be admitted. If an animal has a medical condition of any sort we must be notified at the time of booking. If we have not been notified of such a condition or course of medication, we reserve the right to refuse admission. If your animal is taking a course of antibiotics/medication please ensure that you have checked with your vet that they are not contagious and are safe to enter a kennel environment. If medication is required to be administered, this will be undertaken provided the animal will accept it without resistance and that the medication can be given by a person who does not have a veterinary qualification. Please inform us if your bitch is in season or likely to be so during her stay.Flea/Worming Treatments
All animals must be covered by a known flea/worm treatment before they are boarded.Emergency Contact Numbers
On your Pet’s arrival at the Kennels / Cattery you will be asked for an emergency contact telephone number. This may be a friend, relative or neighbour or even your own mobile number.Own Risk:
Although all reasonable care will be taken, animals are boarded entirely at the owners risk. Copperhill Kennels reserve the right to ask for your pet to be removed from the premises if the needs/welfare of your pet cannot be met in normal kennel conditions or if they present a danger to staff or other animals in our care.Diets
A high quality hypoallergenic dog and cat food is available during your animals stay with us. If your dog or cat has special dietary requirements please ensure that full instructions are given during the checking in procedure. If you do not wish your pet to be fed on the food we provide please feel free to bring in your own brand. Please note there is no discount for the provision of your own food.Bedding
We supply all bedding during your pets stay with us. If you wish to bring in a favourite blanket please keep this to a size that can be washed easily. We cannot guarantee the safe return of any bedding items or toys that are brought in from home.Washing / Grooming
We find that in most cases, dogs after a lengthy stay in Kennels will require a wash before they go home. This can be pre-booked on your Pet’s arrival to Kennels. An additional charge will be levied for this service, the price being dependant on size / breed etc. This service will not be performed unless requested by the owner.Veterinary Insurance Cover
The owner authorises the management to engage veterinary assistance for the dog/cat if considered necessary and undertakes to settle any expenses not covered by the Kennel Insurance at the time of departure. Cover does not extend to pre-existing Veterinary conditions or diseases associated with pets who are not fully vaccinated. Please note there will be an additional charge of £20 per local vet visit.Basis of Charging
The daily rate is charged for the day of arrival and the day of departure. No pet may be removed from the premises until the full amount due for board has been paid.Periods of Boarding
If a pet is collected before the date previously advised, we reserve the right to charge for the period intended.Late Cancellation Charge
We reserve the right to charge for the whole period originally booked in the event of late cancellation, non attendance/arrival, or late adjustment to the original period booked. During school holidays customers may be required to pay a deposit.Aggressive / Destructive Temperaments
We do not encourage animals with aggressive or destructive temperaments. In cases where animals are left that prove to be aggressive towards other animals or staff, or destructive to our facilities, we will contact you to arrange their removal. All damage caused by an animal to any area will be chargeable to the Animal Owner.Christmas, Boxing & New Years Day Supplements All customers will be charged a supplement for Christmas Day, Boxing Day and New Years Day.